FAQs

Frequently Asked Questions

  • Q: Do the refrigeration units also work in combination with a generator?
  • A: Yes. If you use an inverter-generator with sufficient power. The power must be high enough to cover the starting current (LRA) of the cooling unit. It is best to contact a specialist dealer. In addition, the generator should be installed in a housing, so that the heat emitted by the generator can’t be sucked by the refrigeration unit.
  • Q: Do you also have units in 12Volt DC?
  • A: No. But you can operate our units in combination with a pure-sine-wave inverter. The inverter should have enough power to cover the starting current (LRA). You should also make sure that the car battery has enough capacity to energize the inverter. It is best to contact an inverter dealer.
  • Q: How do I get a quote?
  • A: You can contact us on our website or directly by e-mail at the following address: sales@govitrailerrefrigeration.com. All we need is your name, mail address, company name and we need to know what industry you are in.
  • Q: Which type of insulation does our trailer need?
  • A: The type of insulation is up to you. Usually our customers use spray foam, Styrofoam or insulation panels. Just make sure that the trailer is insulated everywhere (walls, floor, ceiling and doors). We recommend a 4 inch insulation with an R-value of 25 or higher.
  • Q: Does GOVI Inc. build or sell refrigerated trailers?
  • A: GOVI Inc. only sells refrigeration units for trailers. If you are looking for a refrigerated trailer, please feel free to contact us and we recommend you manufacturers.
  • Q: What is the GOVI arktik warranty?
  • A: GOVI Inc. warrants its arktik line of products against defects in workmanship and material for 90 days (Parts & Labor) + 365 days (Parts Only) from the date of shipping for a total of 15 months. In addition, GOVI Inc. will pass through any applicable manufacturer warranty on components within the system. 
  • Within these time frames, only upon written authorization from GOVI Inc., representative will get a parts & labor and parts replacement warranty only. The component(s) will be promptly shipped to representative with transportation costs prepaid. 
  • GOVI Inc. is not responsible for labor or other charges necessitated by the removal of any defective equipment or any part or parts thereof.
  • This warranty does not apply to damage caused aggressive driving, bad roads, storm, lightning strikes, fire, freezing, wind, accident, war, political unrest, acts of God or other similar casualty, or due to improper electrical supply, improper installation, careless handling, abuse, misuse, or negligence.
  • Q: How long does the delivery take?
  • A: The delivery time depends on the delivery address. If the refrigeration units are in stock, the delivery time is normally between 3 to 7 working days.